Privacy Policy

Bubigames Digital Technologies Inc. (“Bubi Games,” “we,” “us,” or “our”) is a game studio based in Istanbul, Turkey. This Privacy Policy explains how we collect, use, disclose, and protect information when you play our games — including Wand Clash — visit bubigames.com, or otherwise interact with our products and services (collectively, the “Services”).

Wand Clash is designed for a mixed audience, including children aged 9 and older. We have built our games so that they can be enjoyed safely by younger players: you can play without providing your real name or contact details, advertising is non-personalized and optional, and we do not track players across other apps or websites.

By downloading, installing, or using any of our Services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use our Services.

a. Information you provide directly

• In-game profile information, such as your in-game display name, avatar, and clan membership. You do not need to provide your real name, email address, or phone number to play.
• Content you create or share in-game, such as chat messages with friends or clan members, and clan names and descriptions.
• Contact information, such as your email address, only if you contact our support team, apply for a job, or otherwise reach out to us.

b. Information collected automatically

• An account identifier created when you first open the game.
• Device information (device model, operating system, language and region settings, and app version).
• Gameplay data (progress, currencies and items, match results, trophies, quest progress, and settings).
• Usage data, such as which screens and features are used, session length, and in-game events, collected in aggregated form to understand and improve the game.
• Network information, such as your IP address, used to connect you to game servers, prevent cheating, and determine your approximate region. We do not collect precise (GPS) location.
• Log and diagnostic data, including crash reports and performance data.

c. Information from third parties

• If you choose to link your account with Google Play Games Services or Apple Game Center, we receive a player identifier and basic profile information (such as your gamer name) from that platform. This is used only to save your progress and let you restore it on another device. Linking is optional.
• Transaction confirmations from the Apple App Store and Google Play when you make an in-app purchase. We do not receive or store your payment card details — these are processed directly by Apple and Google.
• Confirmation from our advertising partner when you finish watching an optional rewarded ad, so that we can give you the in-game reward.

We use the information we collect to:

• Provide, operate, and maintain our games and related features (matchmaking, progression, clans, friends, leaderboards, quests, and the Spell Pass).
• Save your progress and, if you link your account, let you continue on another device.
• Process in-app purchases and deliver purchased content.
• Show optional, non-personalized, age-appropriate rewarded ads and verify that the reward was earned.
• Understand how the game is played and improve gameplay, balance, and performance.
• Diagnose and fix crashes and technical issues, and prevent cheating, fraud, and abuse.
• Communicate with you about support requests or policy changes.
• Comply with legal obligations and enforce our terms.

We do not use your information to build advertising profiles, and we do not sell your personal information.

Wand Clash shows only optional rewarded ads: an ad is shown only if you choose to watch one in exchange for an in-game reward. We do not show forced or interstitial ads.

Ads are provided by Google AdMob and are requested as child-directed and non-personalized, limited to content suitable for general audiences. We do not use advertising identifiers (such as the Android Advertising ID or Apple IDFA) and we do not ask for tracking permission on iOS. Our advertising partner may process limited technical information (such as IP address and device type) to deliver the ad, confirm that it was shown, and prevent fraud, in accordance with its own privacy policy.

We use Google Analytics for Firebase and Firebase Crashlytics to understand how players use the game and to find and fix crashes. These tools collect usage data (such as screens visited, features used, and session length), device information, and crash reports. They are configured without advertising identifiers and without ad personalization, and the data is used only to operate and improve our Services — never to show targeted ads.

We work with trusted providers to operate our Services:

• Google Firebase (Google Cloud) — accounts, game data storage, backend services, analytics, and crash reporting.
• Cloud hosting providers — hosting of online multiplayer match servers.
• Google AdMob — delivery of optional rewarded ads, as described above.
• Google Play Games Services and Apple Game Center — optional account linking, so you can save your progress and continue on another device.
• Apple App Store and Google Play — app distribution and in-app purchase billing.

These providers process information under their own privacy policies. We share only the information necessary for them to perform their services and require them to handle it responsibly.

We take children’s privacy seriously and follow applicable laws, including the Children’s Online Privacy Protection Act (COPPA) in the United States, the EU/UK General Data Protection Regulation (GDPR), and Turkey’s Law on the Protection of Personal Data (KVKK).

• Players do not need to provide a real name, email address, phone number, or precise location to play.
• Ads are non-personalized, child-directed, and limited to content suitable for general audiences. We do not use advertising identifiers or behavioral tracking, and analytics is used only to improve the game.
• Players can block and report other players from within the game, and we review reports.
• We do not knowingly sell or share children’s personal information.

If you are a parent or guardian and believe your child has provided us with personal information, or you would like your child’s data deleted, please contact us at contact@bubigames.com.

We retain information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

You can delete your account at any time from within the game: Settings → Delete Account. This permanently deletes your profile, progress, and associated game data from our servers. Some information may be kept for a limited time where required by law (for example, purchase records), and aggregated analytics data that does not identify you may be retained.

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have rights regarding your personal information under applicable law, including the GDPR, the California Consumer Privacy Act (CCPA/CPRA), and KVKK. These may include the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing.
• Request a copy of your data in a portable format.
• Withdraw consent at any time, where processing is based on consent.

You can delete your account directly in the game (Settings → Delete Account). To exercise any other right, contact us at contact@bubigames.com. We will respond in accordance with applicable law.

We are based in Turkey and work with service providers located in other countries (including the European Union and the United States). Your information may therefore be transferred to, stored, and processed in countries other than your own. Where required, we take steps to ensure such transfers are subject to appropriate safeguards.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will update the “Last updated” date above when we do and, where required, provide additional notice.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Bubigames Digital Technologies Inc.
Istanbul, Turkey
contact@bubigames.com